Avoid Roaming Charges in Dominican Republic: Full Prevention Guide (2026)
You avoid roaming charges in Dominican Republic by switching from your carrier's $10/day plan to a travel eSIM that costs $47.07 for 20GB.
Your US carrier detects foreign networks in Dominican Republic and charges per-day roaming fees. The eSIM alternative uses the same Claro DR towers but at local data rates. You keep your home number for calls while the eSIM handles all data.
An eSIM saves $23 compared to 7 days of carrier roaming in Dominican Republic ($47.07 vs $70).
What your carrier charges in Dominican Republic
Your carrier charges the moment your phone connects to Claro DR in Dominican Republic. These are the charges you are here to avoid.
AT&T International Day Pass
AT&T charges $10 per day, auto-triggered when your phone connects to Claro DR. Calendar-day billing resets at midnight Eastern, not local time. Without the pass: $2.05 per MB. A 7-day trip costs $70.
Verizon TravelPass
Verizon charges $10 per day with a 2GB daily high-speed cap. Auto-enrollment is on by default. The same Claro DR towers, the same $10 daily charge. Without TravelPass: $2.05 per MB.
T-Mobile Magenta International Data
T-Mobile includes free data at 256 Kbps in 215+ countries. That speed barely loads a map tile. High-speed add-on costs $5-15 per day.
Per-MB Worst Case
$2.05 per MB. One Google Maps session: $20-30. One hour of normal use: $205. One iCloud backup overnight: $1,025-2,099.
Netflix streams at 700 MB per hour on a mobile connection. At $2.05/MB on Claro DR in Dominican Republic, one hour of streaming costs $1,435. Two episodes of a show: roughly $2,870 in roaming charges. YouTube at 480p uses 560 MB per hour — $1,148 per hour at per-MB rates. AT&T's Day Pass technically allows streaming, but throttles after your domestic cap. A 20GB eSIM on Claro DR costs $47.07 total. Download shows over WiFi before departure and use the eSIM for navigation and messaging. The savings against per-MB streaming: thousands of dollars per trip.
Disable roaming, then go: the setup guide for Dominican Republic
Before Your Flight
- Disable data roaming.iPhone: Settings > Cellular > Cellular Data Options > Data Roaming OFF. Android: Settings > Network & Internet > Mobile Network > Data Roaming OFF.
- Turn off automatic app updates.iOS: Settings > App Store > App Updates OFF. Android: Play Store > Settings > Network preferences > Auto-update over WiFi only.
- Disable cloud backup over cellular. Prevent iCloud or Google from syncing photos and files on mobile data.
- Download offline maps for Dominican Republic. Open Google Maps or Apple Maps and save Dominican Republic for offline use while on home WiFi.
At the Airport
- Switch to airplane mode before boarding.
- Keep airplane mode on during layovers. Each country your phone connects to triggers a separate $10/day charge.
- If your eSIM is already installed, do not activate it until you reach Dominican Republic.
After Landing in Dominican Republic
- Turn off airplane mode.
- Verify data roaming is still OFF on your home SIM.
- Activate your eSIM as the data line. Enable data roaming on the eSIM line only.
- Wait 2-3 minutes for Claro DR network registration. Check the status bar for the carrier name.
Daily Roaming Hygiene
- Check data usage periodically in Settings.
- Keep your home SIM data roaming OFF at all times.
- Watch for WiFi-to-cellular handoff. Walking out of hotel WiFi range triggers a carrier connection. One push notification on your home SIM costs $10.
eSIM Alternative for Dominican Republic
Why an eSIM Replaces Roaming
An eSIM connects to Claro DR at 4G LTE speed. Same towers. Same coverage. No daily charge. No per-MB billing. Savings of 85-95% compared to carrier roaming.
Plan Options for Dominican Republic
| Tier | Price | Per GB |
|---|---|---|
| 1GB | $4.99 | $4.99/GB |
| 3GB | $14.99 | $5/GB |
| 5GB | $22.99 | $4.60/GB |
| 10GB | $32.99 | $3.30/GB |
| 20GB | $47.07 | $2.35/GB |
Unlimited Daily Plans
For heavy data users, digital nomads, or extended stays, unlimited daily plans remove all data anxiety.
| Days | Price | Per Day |
|---|---|---|
| 1 days | $19.01 | $19.01/day |
| 3 days | $54.65 | $18.22/day |
| 7 days | $127.51 | $18.22/day |
| 14 days | $246.71 | $17.62/day |
| 30 days | $487.08 | $16.24/day |
Recommended Provider
Airalo is the recommended eSIM provider for Dominican Republic. Best Overall with a 4.25/5 rating across 200+ countries. Compare all eSIM providers for Dominican Republic.
Trip cancellations happen. Airalo offers 14-day refund. AT&T's International Day Pass charges $10 the moment your phone touches Claro DR's network in Dominican Republic — no refund for days you leave early, no credit for data you did not use. If your 7-day trip shortens to 3 days, AT&T still charges for every day your phone connected. Airalo's 20GB plan at $47.07 provides a fixed allocation without per-day billing. Unused data does not generate additional charges. Review cancellation terms before purchasing any eSIM plan for Dominican Republic.
Hotel WiFi and hotspots in Dominican Republic
WiFi Availability
WiFi in Dominican Republic is rated good. Hotel and airport WiFi is generally available. Coverage between hotspots varies.
Hotel WiFi in Dominican Republic rates as good. The problem starts when the connection drops. Your phone falls back to Claro DR through your home SIM, and AT&T charges $10 the moment it connects. One dropped WiFi session during a video call triggers a full day charge. Over 7 days of unreliable hotel WiFi, you risk 7 separate $10 charges totaling $70. An eSIM on Claro DR makes every fallback free — 20GB for $47.07 covers the entire trip without worrying about WiFi stability.
WiFi Security Risks
Public WiFi in Dominican Republic carries risks: unencrypted networks, man-in-the-middle attacks, and credential theft. Use a VPN when connecting to hotel, airport, or cafe WiFi.
WiFi-to-Cellular Handoff Trap
Walking out of WiFi range triggers your phone to connect to Claro DRover cellular. One push notification on your home SIM costs $10 with AT&T. Prevention: keep cellular data OFF on your home SIM or use an eSIM as your data line.
WiFi Calling Setup
Keep your home phone number active for calls and texts via WiFi Calling. iPhone: Settings > Phone > WiFi Calling > ON. Android: Settings > Network > WiFi Calling > ON. Works alongside your eSIM data connection. No per-minute carrier roaming charges.
WiFi Assessment for Dominican Republic
WiFi availability in Dominican Republic is good. Hotels, cafes, and public transit offer free connections in most tourist areas. This does not replace a travel e SIM. Hotel WiFi averages 5-15 Mbps shared across dozens of guests. Claro DR delivers 20 Mbps dedicated to your device. The strategy: use hotel WiFi for streaming and large downloads. Use your eSIM for navigation, messaging, and real-time translation between hotspots. AT&T charges $10/day regardless of WiFi availability. An e-SIM on Claro DR costs $4.99 for 1GB. WiFi supplements the eSIM. WiFi does not replace it.
Offline Preparation for Dominican Republic
- Download Dominican Republic in Google Maps before departure. Tap your profile icon, select Offline Maps, and download the regions you plan to visit. Offline maps include street-level navigation, Points of Interest, and basic search. This saves 3-5 MB per Maps session that would otherwise cost $6-10 at $2.05/MB without a roaming plan.
- Save the local language for Dominican Republic in Google Translate (Settings > Offline Translation > download). Offline mode handles text, voice, and camera input without cellular data. Pre-translate hotel addresses, dietary restrictions, and emergency phrases before departure. Store translations as screenshots for instant offline access.
- Download entertainment before departure. Netflix, Spotify, and podcasts all support offline downloads. A 7-day trip to Dominican Republic needs 5-10 hours of offline content for flights, transit, and downtime. Download on home WiFi. Streaming over an eSIM consumes 700 MB per hour of video, draining your plan quickly.
- Install ride-hailing apps for Dominican Republic before arrival. Create your account and add a payment method on home WiFi. The app download and account setup consume 50-100 MB that you do not want running through a carrier roaming connection.
- Download an offline currency converter app with DOP (RD$) rates. XE and Currency apps both support offline mode after an initial rate download. The local currency in Dominican Republic is DOP. Pre-load the exchange rate on home WiFi so you can check prices without using cellular data at markets and shops.
- Save booking confirmations, boarding passes, and hotel addresses as PDF files or screenshots on your device. Store them in the Files app or a dedicated folder. If your eSIM data runs out or you lose connectivity in Dominican Republic, offline documents keep your itinerary accessible. Email attachments consume 2-5 MB each to re-download.
- Save 911 as Dominican Republic's emergency number in your contacts. Add your hotel address, embassy phone number, and travel insurance hotline. Store these as a contact card that works without internet access. Emergency calls work on any carrier network in Dominican Republic regardless of your eSIM or roaming status.
Messaging Without Roaming in Dominican Republic
WhatsApp is the dominant messaging platform in Dominican Republic. WhatsApp is the standard across Western and Southern Europe. Telegram has growing adoption in Eastern Europe. iMessage is common among iPhone users but does not cross the Android divide. WhatsApp text uses 1-5 KB per message. Voice calls use 0.5-1 MB/minute. Video calls use 3-5 MB/minute. A 10-minute video call consumes 30-50 MB. Over a full day of moderate messaging and 2-3 voice calls, budget 50-100 MB. AT&T charges $10/day plus $1-3/minute for traditional calls. An eSIM on Claro DR at $4.99 for 1GB covers all messaging and calling via WhatsApp without per-minute fees.
The Airport Roaming Trap in Dominican Republic
Your phone connects to Claro DR the moment the aircraft doors open at Las Americas (SDQ) / Punta Cana (PUJ). The immigration queue takes 20-60 minutes. During that wait, background apps sync email, check weather, and refresh notifications. AT&T's International Day Pass triggers on the first data byte. Verizon TravelPass auto-enrolls simultaneously. You have not opened a single app yet. The charge: $10 for AT&T, $10 for Verizon. Over 7 days: $70. Prevention: enable airplane mode before landing. Keep it on through customs. Install your eSIM on airport WiFi if not already installed. Activate the e SIM as your data line. Then disable airplane mode. Your phone connects to Claro DR through the eSIM at $4.99 for 1GB. No $10 trigger.
Bill Shock Prevention Checklist for Dominican Republic
AT&T
- Open the myAT&T app or visit att.com/international before departure.
- Check if International Day Pass ($10/day in Dominican Republic) is auto-enabled on your plan. If so, remove it under Account > International > Manage Day Pass.
- Disable data roaming on your iPhone: Settings > Cellular > Cellular Data Options > Data Roaming OFF.
- Disable data roaming on Android: Settings > Connections > Mobile Networks > Data Roaming OFF.
- Install a Dominican Republic eSIM before boarding: 1GB on Claro DR from $4.99.
- Set your eSIM as the primary data line: iPhone Settings > Cellular > Cellular Data > select eSIM line.
- Turn off Background App Refresh for non-essential apps: Settings > General > Background App Refresh.
- AT&T Day Pass resets at midnight US Eastern time, not AST (UTC-4). A late-evening arrival in Dominican Republic can trigger two Day Pass charges in two hours.
- After landing at Las Americas (SDQ) / Punta Cana (PUJ): verify data roaming is OFF on your AT&T line and ON for your eSIM line.
- Check your AT&T account 48 hours after return. Dispute any charges within the first billing cycle. AT&T occasionally waives first-time roaming charges.
- Total AT&T Day Pass cost for 7 days: $70. Total eSIM cost: $47.07 for 20GB. Savings: $22.93.
Verizon
- Open the My Verizon app or visit verizon.com/travel before departure.
- Check if TravelPass ($10/day, 2 GB high-speed cap in Dominican Republic) is active. Remove it under Plan > Travel > Remove TravelPass.
- Verizon TravelPass auto-enrolls when your phone connects to Claro DR. The charge triggers before you clear customs at Las Americas (SDQ) / Punta Cana (PUJ).
- Disable data roaming: iPhone Settings > Cellular > Cellular Data Options > Data Roaming OFF.
- Android: Settings > Connections > Mobile Networks > Data Roaming OFF.
- Install a Dominican Republic e-SIM before departure: 1GB on Claro DR from $4.99.
- Verizon caps high-speed data at 2 GB per day on TravelPass. After the cap, speed drops to 600 Kbps for the rest of the day. The eSIM has no daily cap.
- After landing at Las Americas (SDQ) / Punta Cana (PUJ): confirm your Verizon line shows "No Service" or "SOS Only." Your eSIM line should show Claro DR with signal bars.
- Verify no TravelPass charges appear on your Verizon bill within 48 hours of return. Call 611 to dispute within the first billing cycle.
- Total Verizon TravelPass cost for 7 days: $70. eSIM alternative: $47.07 for 20GB. Savings: $22.93.
T-Mobile
- T-Mobile Magenta and Go5G include free international data in Dominican Republic, but speed is throttled to 256 Kbps.
- At 256 Kbps: Google Maps takes 30+ seconds to load, ride-hailing apps time out, video calls fail, and photo uploads take 2-5 minutes each.
- T-Mobile Go5G Plus adds 5 GB high-speed for $5/day. Go5G Next includes 15 GB/month at high speed. Check which plan you have in the T-Mobile app under Account > Plan Details.
- Calls on T-Mobile cost $0.25/minute in Dominican Republic. Use WhatsApp or FaceTime calling over your eSIM data to avoid per-minute charges.
- Install a Dominican Republic eSIM for full-speed data: 1GB on Claro DR at $4.99. Set the e SIM as your data line and keep T-Mobile for calls and texts.
- T-Mobile's free 2G tier is useful for: text-only WhatsApp messages, basic email (no attachments), and low-bandwidth background sync. It is not useful for: Maps, photos, video, social media, or ride-hailing.
- After your trip: check your T-Mobile bill for $0.25/minute call charges. Dispute within the first billing cycle if unexpected charges appear.
Local SIM vs eSIM in Dominican Republic
For stays under 14 days in Dominican Republic, an eSIM beats a local prepaid SIM on convenience and total cost. Local SIMs at Las Americas (SDQ) / Punta Cana (PUJ) cost varies with 15-45 minutes wait and passport registration required. An e-SIM on Claro DR: $4.99 for 1GB, installed before departure. For stays over 30 days, evaluate the local SIM option: longer validity, possible unlimited data, and integration with local services. For the typical 7-day trip, the eSIM is the clear winner.
How to Avoid Roaming Charges in Dominican Republic
You avoid roaming charges in Dominican Republic by switching from your carrier's $10/day plan to a travel eSIM that costs $47.07 for 20GB.
Your US carrier detects foreign networks in Dominican Republic and charges per-day roaming fees. The eSIM alternative uses the same Claro DR towers but at local data rates. You keep your home number for calls while the eSIM handles all data.
- Turn off carrier data roaming in your phone settings.
- Download offline maps and translation apps before your flight.
- Install a Dominican Republic eSIM: 20GB on Claro DR, $47.07.
- Set the eSIM as your data line at the departure gate.
- Use WiFi for streaming, eSIM data for maps and messaging.
An eSIM saves $23 compared to 7 days of carrier roaming in Dominican Republic ($47.07 vs $70).
Step-by-Step Avoidance Plan for Dominican Republic
Step 1: Buy an eSIM for Dominican Republic before your trip ($47.07 for 20GB). Step 2: Install it via Settings on your phone — no physical SIM needed. Step 3: Turn off carrier data roaming to block surprise charges. Step 4: Land in Dominican Republic, enable the eSIM, and connect to Claro DR. Result: 4G LTE speeds, $23 saved vs $10/day roaming.
Accidental Roaming Charges in Dominican Republic
A 7-day trip to Dominican Republic with data roaming on costs $70 on most US carriers. An eSIM on Claro DR costs $47.07 for 20GB — saving $23.
Emergency Contacts and Safety
Emergency Number
The emergency number in Dominican Republic is 911. Save this in your phone contacts before departure. Emergency calls work without a data plan. Voice roaming is separate from data roaming.
Offline Maps and Translation
Download Google Maps or Apple Maps offline for Dominican Republic. Download the Google Translate language pack if Dominican Republic is a non-English speaking country. Both work without any data connection.
Embassy and Consulate Access
Download your embassy or consulate contact information before departure. Save as offline contacts. If you have an eSIM installed, embassy websites and phone numbers are accessible through your data connection.
Dominican Republic-Specific Considerations
SIM Registration Requirements
Dominican Republic requires SIM card registration with a passport. Passport required
Country-Specific Quirks
- All-inclusive resorts have free WiFi
- Claro has widest coverage
- Punta Cana zone has reliable coverage from all carriers
Last-minute checklist for Dominican Republic
Disable data roaming: Settings > Cellular > Data Roaming OFF (do this before departure).
Install a Dominican Republic eSIM while on home WiFi — plans from $4.99 for 1GB on Claro DR.
Save 911 as Dominican Republic's emergency number in your contacts.
Pack a Type A/B power adapter for Dominican Republic.
Local currency is DOP (RD$).
Time zone: AST (UTC-4). Adjust your phone clock on arrival.
After landing at Las Americas (SDQ) / Punta Cana (PUJ): turn off airplane mode, activate your eSIM as the data line.
Keep your home SIM active for calls and texts via WiFi Calling.
Everything you asked about roaming in Dominican Republic, answered
How do I turn off data roaming on my iPhone for Dominican Republic?
Go to Settings > Cellular > Cellular Data Options > Data Roaming and toggle it off. Do this before boarding. Once your phone detects Claro DR's tower in Dominican Republic, AT&T charges $10/day the instant any data crosses the connection. On Android: Settings > Connections > Mobile Networks > Data Roaming (off). After disabling roaming, install your Dominican Republic eSIM while still on home WiFi. Set the eSIM as your data line before landing. Your home SIM stays active for calls and texts while the eSIM handles all data without touching your carrier plan.
Can background apps trigger roaming charges in Dominican Republic?
Yes, background apps are one of the most common sources of surprise roaming bills. With data roaming enabled and no day pass, AT&T charges $2.05/MB in Dominican Republic. Background App Refresh on iPhone syncs mail, news, and social apps every 15-30 minutes automatically, including at 3am while you sleep. A single overnight background sync session can accumulate $50-200 in charges without you opening your phone. Disable Background App Refresh before travel: Settings > General > Background App Refresh > Off. Then disable data roaming. An eSIM replaces carrier data entirely. Background syncs bill against the eSIM's flat-rate data at $4.99, not your home carrier's per-MB rate.
How do I check how much roaming data I used in Dominican Republic?
On iPhone: Settings > Cellular > scroll down to "Current Period Roaming" to see total roaming data consumed. On Android: Settings > Connections > Data Usage > Mobile Data Usage > select your SIM, then filter by roaming. Check this immediately after landing in Dominican Republic to catch charges early. AT&T also sends usage alerts at 50%, 75%, and 100% of Day Pass data limits. Log into the myAT&T or My Verizon app for itemized charges from Claro DR. If roaming data appeared, enable Airplane Mode, disable data roaming, and call your carrier within 48 hours. Prevent future charges with an eSIM at $4.99 for 1GB.
How fast can I set up an eSIM to avoid roaming in Dominican Republic?
An eSIM installs in 3-5 minutes from your phone's settings. Purchase online, scan the QR code or use direct installation, and the profile downloads immediately. You can install it days before your trip or at the airport gate. Carrier roaming setup is not required at all because you are bypassing your carrier's international rates entirely. The eSIM connects to Claro DR in Dominican Republic the moment you land and enable it. Plans start at $47.07 for 20GB. No store visit, no phone call to your carrier, no plan changes to your existing account.
How much does roaming cost in Dominican Republic?
AT&T International Day Pass charges $10/day in Dominican Republic, totaling $70 for a 7-day trip. Verizon TravelPass costs the same $10/day. Without a day pass, AT&T pay-per-use rates reach $2.05/MB, so a 50 MB Google Maps session costs over $100. T-Mobile includes free international data but throttles to 256 Kbps, which is too slow for navigation or video calls. A travel eSIM connects to Claro DR starting at $4.99 for 1 GB with no daily activation fee and no per-MB overages.
Should I use WiFi Calling or an eSIM for calls in Dominican Republic?
Use both. WiFi Calling routes calls through your home carrier over WiFi, using your home minutes. It is free on most US carrier plans. The limitation: WiFi Calling only works when connected to WiFi, not mobile data. An eSIM on Claro DR at $4.99 gives you mobile data everywhere. Use WhatsApp or FaceTime over eSIM data for calls when WiFi is unavailable. Enable WiFi Calling before departure: iPhone Settings > Phone > WiFi Calling. When on hotel WiFi, calls route free through your home carrier. When on mobile data, use WhatsApp calls through the eSIM.
Should I set up call forwarding before traveling to Dominican Republic?
Call forwarding sends all calls to another number (such as a Google Voice number), avoiding per-minute roaming charges on incoming calls. Set up before departure: iPhone dial *72 followed by the forwarding number. Android: Settings > Phone > Call Forwarding. Forward to a VoIP number that rings over data. This way, incoming calls arrive through your eSIM's data on Claro DR at $4.99 instead of your carrier's $1.00-1.29/minute roaming rate. Disable forwarding after returning home: dial *73 (iPhone/AT&T) or turn off in settings. Test forwarding at home before your trip to Dominican Republic.
Which network does a Dominican Republic eSIM connect to?
Travel eSIMs for Dominican Republic connect through Claro DR and Altice, the same carrier infrastructure your home carrier's roaming partners use. The 4G LTE network delivers up to 20 Mbps download speed. AT&T and Verizon both route their roaming through the same towers and charge $10/day for access. An eSIM connects to the same infrastructure for $4.99/GB with no daily activation fee.
Should I enable WiFi Calling before traveling to Dominican Republic?
Yes. WiFi Calling lets you make and receive calls using your home number over any WiFi network without roaming charges. On iPhone: Settings > Phone > WiFi Calling > toggle on. On Android: Settings > Connections > WiFi Calling > toggle on. Test it at home before departure. With WiFi Calling active in Dominican Republic, incoming calls ring through WiFi instead of Claro DR's roaming network. Combined with an eSIM for data ($4.99), you have full phone functionality at zero carrier roaming cost. AT&T, Verizon, and T-Mobile all support WiFi Calling. Check with your carrier to confirm it works for international destinations.
Are carrier add-ons OK for a 1-day layover in Dominican Republic?
For a single day in Dominican Republic, AT&T Day Pass at $10 is comparable to a basic eSIM. However, the Day Pass auto-activates from a push notification and you cannot control the start time. If your flight lands at 11pm and a notification triggers the pass, you pay $10 for one hour of the first day, then another $10 the next morning. An eSIM at $4.99 for 1 GB covers the entire layover with no auto-activation risk. For layovers over 6 hours, the eSIM wins. For 2-hour layovers where you stay on airport WiFi, neither is necessary.
Do I need to register a SIM card in Dominican Republic?
Passport required This applies to local physical SIM cards only. A travel eSIM installed before departure does not require local registration. It activates through your provider's app and connects to Claro DR without any in-person paperwork. Plans start at $4.99.
Can I use my eSIM for hotspot tethering in Dominican Republic?
Yes. Most travel eSIMs for Dominican Republic support personal hotspot (tethering). Enable it on iPhone: Settings > Personal Hotspot > Allow Others to Join. On Android: Settings > Connections > Mobile Hotspot. Your phone shares the eSIM's data connection from Claro DR with laptops, tablets, and other phones. Some budget eSIM plans restrict tethering, so check the plan details before purchase. Plans starting at $4.99 for 1 GB on Claro DR typically include hotspot support. Data consumed via hotspot counts against your plan balance at the same rate as on-device usage.
What do I do if I get a surprise roaming bill after visiting Dominican Republic?
Call your carrier within 48 hours of the charge appearing. AT&T (611), Verizon (800-922-0204), and T-Mobile (611) all have billing dispute departments. Identify the specific charge from Claro DR in Dominican Republic, give your travel dates, and state clearly that the charges were unintentional. Most carriers offer a one-time courtesy adjustment. Have your itinerary and travel dates ready. The agent needs proof you were in Dominican Republic during the billing period. Dispute resolution typically takes 24-72 hours and appears as a credit on your next bill.
Does my phone roam when crossing the border into Dominican Republic?
Yes. Your phone scans for available carriers and attaches to Claro DR automatically the moment it detects a stronger signal from Dominican Republic. This happens without any confirmation from you. AT&T International Day Pass activates instantly at that moment and charges $10 for the calendar day. Verizon TravelPass does the same. You do not need to open an app or make a call. The Day Pass triggers on a single background sync: an email push, a location ping, or an app update check. Enable Airplane Mode before crossing and install an eSIM at $4.99 to prevent automatic carrier switching.
Stop paying roaming charges in Dominican Republic.
A 1GB eSIM costs $4.99. AT&T charges $70 for the same 7 days. Same Claro DR towers.
Former consumer pricing analyst at J.D. Power covering wireless carrier satisfaction surveys
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